OUR GUARANTEES

The closing of Harry Mason Designer Jewelry means that there will be none of his special guarantees, without him producing there is no replacement.  These wonderful earrings are still the best design for not coming out of the ear piercing.

Lost Earspirals

As you know the earspiral is one of the most secure earrings ever for how they twist into the piercing. Without Harry, we are unable to replace any lost earspiral with immediate effect.

Damaged Earspirals

We will endeavour to repair any damaged earspirals, but without Harry's skill this will be limited.

Our Guarantee On All Jewellery 

We want ALL OF OUR CUSTOMERS to be 100% satisfied. 

You are the Most Important Advertisement!!

If you damage any of our jewellery we will do our utmost to repair it for you. (usually free of charge all you pay is the postage) 

Just send it to us with a note saying "Please Repair." 

Please put your jewellery in a box and in a padded envelope or cardboard box for protection. Mail it INSURED (Special Delivery in the UK), enclosing a reply paid Special Delivery envelope to allow us to return your wonderful jewellery to you.

Please send to;

Deb Garton, Special Expressions Ltd, 34 Main Street, KESWICK, Cumbria, CA12 5JD

Repair & Replacement time 

Please allow up to 4 weeks for us to repair and post them back to you. (More often repair time is within 2 weeks). 

 

WE GUARANTEE YOU WILL LOVE AND ENJOY OUR UNIQUE JEWELLERY